Service and Maintenance

Exclusive to Thorp only you get 7 years/200 000km

Isuzu Service

We pride ourselves on service excellence, offering an experience that guarantees transparency and real peace-of-mind concerning all aspects of your vehicle’s maintenance. Our experienced staff are all professionally trained by Isuzu and fit only Genuine Parts, because we know that real quality has integrity and authenticity.

Our cost efficient methods and competitive pricing ensure low cost of ownership. Cost estimates and final invoicing on all our work is always clearly communicated and transparent.

Superior Customer Service

With Isuzu Complete Care, we deliver superior service from beginning to end. Prior to any work commencing, a dedicated Service Adviser explains the work to be done and ensures all your requirements will be met. During the service, a Service Advisor is always on-hand to provide progress updates and clear completion times. The Service Advisor will even follow up with you to confirm your satisfaction and find ways to continually improve our service.

When to Service

Your Isuzu is designed and tested to provide you with years of trouble-free driving. Every car needs a check up from time to time to keep it in top condition. It is mandatory that you have your vehicle serviced according to the recommended service intervals. These intervals must be adhered to inside of a 2000km or 3-month window either side of the interval. Service intervals that are not adhered to will result in a proportional warranty cover, i.e. you will be required to contribute towards a warranty repair that might arise. In the case of a service being missed completely, the warranty on your vehicle will be cancelled.

The highest standard of service

Our customers can trust Isuzu to live up to the very highest quality standards at all times. We use genuine Isuzu parts, specifically designed and certified for Isuzu vehicles. What’s more, our experienced technicians and service deparment staff undergo Isuzu training to keep them at the very top of their fields.

Maintenance & Service Plans

The Service Plan will commence on the date of sale (Retail report date) of the new Isuzu vehicle and will continue for the duration or mileage, whichever occurs first. The warranty of 5 years or 120 000km, whichever occurs first, remains unaffected by the introduction of a Service or Maintenance Plan.

What is under the Complete Service Plan?

Standard vehicle services as specified in the manufacturer Service Schedule will be offered as free of charge to the customer. No maintenance or wear and tear components will be covered under this type plan. In other words, standard vehicle services be covered for the duration or milage of the plan, which ever occurs first:

What is not covered under the Complete Service Plan?

Extend your coverage

Existing Isuzu owners, as well as owners who are reaching the endof their coverage period, can also buy Roadside Assistance coverage from any authorized Isuzu dealership.

Call us for Road Side Assistance

Call us on 08000 ISUZU (47898) (toll free in South Africa)

or +27 41 403 2555 (for outside South Africa)